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Our office
Visit us in Dubai
Our headquarters is located in Meydan Free Zone, one of Dubai's premier business districts.
Address
IMMI TOURISM L.L.C-FZ
Meydan Free Zone
Dubai, United Arab Emirates
Company details
IMMI TOURISM L.L.C-FZ
License No: 20649940.01
Registered in Meydan Free Zone, Dubai
Quick answers
Frequently asked
You might find your answer here before sending a message.
How long does the visa process take?
Processing times vary by the option you select — from 30 minutes (Pro Service) up to 2–3 days (Normal). All times are approximate and start the next business day after submission.
What documents do I need to apply?
A clear scan of your passport bio-data page, a recent passport-sized photograph, and (optionally) an ID card or residency permit. All documents must be in PDF, JPG, or PNG format under 5MB each.
Can I get a refund if I change my mind?
If your application hasn't been submitted for processing yet, you'll receive a partial refund (less a $25 processing charge). Once documents are forwarded to the immigration authority, refunds are no longer possible. See our Refund Policy for full details.
Is my payment secure?
Yes. All transactions are processed through secure, PCI-DSS compliant payment gateways using 256-bit SSL encryption. We never store your card details on our servers.
How will I receive my approved visa?
All approved visas are delivered electronically via email upon receipt of full payment. Please ensure the email address on your application is accurate and accessible — you'll need to print the visa or save it on your phone for entry.
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